VoRTCS Tutor and Student Workbook

To download the VoRTCS Tutor and Student Workbook, please click here.

This resource has been developed for all our volunteer tutors to make your tutoring easier. It can be used to support the delivery of sessions and is organised by the key focus areas relating to settlement in Australia. The Student Workbook and Tutor Notes are intended to complement your existing resources and strategies learned and available through the VoRTCS program.

While the workbook is divided into sections that reflect the VoRTCS Focus areas, many of the activities are integrated and flexible, i.e. they cover a range of English language skills and interchangeable topics, so you can hopefully meet the needs of your tutoring family. The first part of the workbook is the Tutor Book (to be used by tutor teams) which contains resource suggestions, language foci and suggested further activities pertaining to each Activity which is in the Student Workbook (for family members) in the second part of the resource.

Notes for VoRTCS Tutors

St Vincent de Paul Society QLD’s VoRTCS program provides a quality in-home service which delivers English-based tutoring and community advice for refugee families to help them in their settlement journey and in developing their independence. By promoting learning through language in a way which helps refugees to function more independently, we hope they will be able to take up the educational, social and vocational opportunities to meet their needs.

Volunteer tutors help family members with their English, their knowledge about how our community works, and developing independence in 10 key focus areas, which include:

Education – English Communication

Refugee families can communicate in English to fully participate in the community and experience positive settlement outcomes.

Education – Digital Literacy

Refugee families can communicate online to find information, communicate with government agencies, businesses and people.

Education – Access and Attainment

Refugee families improve their engagement in educational and vocational settings to gain skills and qualifications.


Refugee families improve their access to employment services and develop skills to overcome barriers to employment.

Community Participation

Refugee families can identify, access and participate in community services and events.

Health and Wellbeing

Refugee families can locate and engage in services that promote good physical, social and emotional wellbeing.

Financial Wellbeing

Refugee families have the necessary knowledge, skills and capabilities to make informed financial decisions.


Refugee families can contact relevant agencies and learn skills to assist them to locate, maintain and secure suitable housing.


Refugee families can find and use public transport options in their community and/or attain their vehicle license.

Everyday Legal Issues

Refugee families can locate and seek advice on everyday legal issues to assist them to make better informed decisions.



This resource has been created through the support and generosity of the Pavetta Foundation – the Society’s VoRTCS program would like to express our immense gratitude for making this possible for our VoRTCS families and tutor teams.

We would also like to thank Elene Claire, LLN Specialist, for developing the content and activities in this resource and Waxlyric for design, layout and illustrations.