Community Resource Guides

VoRTCS has created the following ‘Community Resource Guides’ for any volunteers, organisations or people within the Greater Brisbane area to use and access whilst assisting those in need.

We hope you find them useful and encourage you to share the Guides with your networks. Please contact us at with any errors or missing information.

Inlcudes contact information for renting in Queensland, tenancy advice, homelessness support, public housing and emergency accommodation.

Community Services
Includes contact information for a number of non-for-profit agencies which assist culturally and linguistically diverse (CALD) communities, as well as a list of emergency support by suburb.

Consumer Affairs
Includes contact information for the Department of Fair Trading, dispute resolution and insurance.

Includes contact information for finding a school and links about school terms and schooling in Queensland.

Emergency Services
Includes contact information for police, Crimestoppers, fire and ambulance, as well as power outage, local government, hospitals, pool and playground safety, domestic violence and child protection services.

Includes contact information for money management, banking and tax.

Government and Voting
Includes contact information for government agencies.

Includes contact information for health services, including finding a doctor or dentist, mental health and disability support.

Includes contact information for Centrelink programs, the Australian Tax Office, legal advice and employment relations.

Includes community groups and organisations assisting with a variety of issues

Personal Growth
Includes employment, training and counselling groups.

Resources and Publications
Includes Community Resource Directories, BCC Libraries, etc.

Includes Queensland Transport departments, street directions and maps as well as bus, train, ferry and taxi services. Some information on road rules and driving.

Includes contact information for gas, water, electricity and rate payments.